Adults call about pain on the inner side of the elbow, pain when they grip or shake hands, or a follow-up visit. This guide covers golfer’s elbow (medial epicondylitis) in orthopedic, sports medicine, hand and physical medicine practices; tennis elbow (the outer elbow), sports injury and hand surgery have their own guides. The orthopedic or sports medicine clinician or the treating clinician (the clinician below) evaluates the patient and decides the plan, including whether and which procedure is needed.
In short
- Speak to adults with inner elbow pain in plain words, without blame.
- Keep landing pages simple: symptoms, evaluation, clinician, price, one way to book.
- Book the visit with a short script that never names a treatment.
- Relay the MedlinePlus contact list whole, then tell the clinical team.
- Follow up with consent, without pressure, and track each request.
- SearchAn adult looks for care near them.
- Your pageWhat you treat, who sees them, one way to book.
- Call or formThey call or send a request.
- Front deskBooks the visit and never guesses a cause.
- Clinical teamThe clinician decides the plan.
1. Who the patients are and what they search for
Callers are adults of any sex with an elbow that hurts on the inner side, often when they grip, lift or turn the wrist. Some play golf or a throwing or racquet sport; many do not, and the pain came from work, a hobby or no clear cause. They search for golfer’s elbow, inner elbow pain, pain on the inside of the elbow, elbow pain when gripping, medial epicondylitis, or an elbow doctor near them. Use the same words on your pages.
The MedlinePlus golfer’s elbow article says “Medial epicondylitis is soreness or pain on the inside of the lower arm near the elbow. It is commonly called golfer’s elbow.” It also says “Repeated twisting of the wrist (such as when using a screwdriver) can also lead to golfer’s elbow.” and lists symptoms such as “Pain when shaking hands” and “Weak grasp”. The MedlinePlus elbow injuries and disorders page says “Tendinitis of the elbow is a sports injury, often from playing tennis or golf. You may also get tendinitis from overuse of the elbow.” Staff never guess the cause. Aim ads at adults only, and never build audiences from health information.
2. Landing page basics
- Name the symptoms people notice. Care starts with an evaluation; MedlinePlus says “Your health care provider will examine you and have you move your fingers, hand, and wrist.”
- Give the clinician’s name and real credentials.
- Give a starting price and what it includes. Self-pay patients may be entitled to a good faith estimate.
- Show one way to book.
MedlinePlus also says “Treatment depends on the cause.” Never blame a patient’s sport, job, age or fitness, never say who needs a procedure, never name a treatment, and never promise any outcome. Avoid “fix your golfer’s elbow”, “back on the course”, “no more elbow pain”, “risk-free” and “insurance will cover it”. Better: “the clinician will examine your elbow, ask about your symptoms and talk through the options with you”.
3. The phone script
Staff collect answers and book. They never judge urgency, never say what condition a caller has and never name a treatment.
- “Thanks for calling. May I take your name, your age and the reason for your visit?”
- “Which arm is it, when did it start, and did a doctor refer you? Please bring a list of your medicines and any notes from earlier care.”
- “The evaluation starts at [price]. Further care may be extra. We will check your plan, but cannot promise coverage.”
- Which treatment, and will it work? “We cannot tell that on the phone. The clinician will examine your elbow, ask about your symptoms and decide with you what the options are.”
- “I can book your evaluation now. May we text or email you about it?”
Note both arms if the caller names both; the clinician decides what to look at. Book adults only; pass any caller under 18 to the clinical team. Staff never advise on medicines, activity, sport, work or what to do at home; they pass those questions on. A caller with a question after earlier care is booked or passed to the clinical team, never advised. See the new patient phone script.
4. Routing and safety lines
Relay only what the source says, then tell the clinical team right away. The MedlinePlus golfer’s elbow article gives one list. It starts “Contact your provider if:” and lists:
- “This is the first time you have had these symptoms.”
- “You have a catching or instability feeling in your elbow.”
- “Home treatment does not relieve the symptoms.”
- “Symptoms worsen or are accompanied by numbness and tingling that goes down your forearm.”
If a caller reports one of these, tell them MedlinePlus says to contact their provider, then tell the clinical team right away. The saved sources give no other urgent line, so staff add none of their own. Any other report that worries a caller, such as a new injury or a problem after earlier care, goes to the clinical team right away.
5. Follow up with consent
Make follow-up visits easy to book; the clinician decides what each visit covers and how often to see the patient.
Text or email only with the patient’s own contact details and consent; see texting patients and the TCPA. Follow up without pressure (see consultation to treatment), never pay or take payment for referrals (see patient referrals for medical practices), and track each request from first contact to evaluation.
Where MediLeadGen fits
MediLeadGen sends practices requests from people interested in cash-pay elective treatments. Each request goes to one practice only, with the person’s consent naming that practice, at a fixed price per delivered request.
See how it works for practices
Questions practices ask
How do we get more golfer’s elbow patients?
Answer quickly, give clear prices and real credentials, keep claims inside the sources, and book an evaluation where the clinician decides the plan.
Can we tell callers which treatment they need or that it will work?
No. The orthopedic or sports medicine clinician or the treating clinician examines the patient and decides the plan after the evaluation, including whether and which procedure is needed.
What should the front desk do when a call sounds urgent?
Relay the MedlinePlus list from section 4 if it matches, then tell the clinical team right away. Staff never judge urgency and never say what condition a caller has.
Does insurance cover golfer’s elbow care?
Coverage varies by plan. Check each patient’s plan, and do not promise coverage in ads or on the phone.
General information for practice teams, not legal or clinical advice. Check device labeling, FDA requirements, state rules and your advertising with counsel and your clinicians. Last reviewed October 2026.
More resources
- How to get more tennis elbow patients: a plan for orthopedic and sports medicine practices
- How to get more sports injury patients: a plan for sports medicine practices
- How to get more bursitis patients: a plan for orthopedic and sports medicine practices
- How to get more arthritis patients: a plan for rheumatology and orthopedic practices
- How to get more hand surgery patients: a plan for hand and orthopedic practices
- How to get more trigger finger patients: a plan for hand and orthopedic practices
- How to get more elbow pain patients
